Thank you for shopping with Khemistry Foods. We want your experience with us to be as smooth as possible, so please review our shipping and refund policy below before placing your order.

Shipping

All Khemistry Foods orders are shipped via express shipping.

Processing Time

Orders are processed within 1–2 business days after your order is placed.

Delivery Time

Once your order has been processed and shipped, express delivery typically takes 1–3 business days.

Please note that processing and shipping times are separate. Your estimated delivery timeframe begins once your order has been shipped.

While we do our best to ensure orders arrive within the estimated timeframe, Khemistry Foods is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect shipping information, or circumstances outside of our control.

Please ensure your shipping address is accurate before completing your order. We cannot guarantee changes can be made once an order has been submitted.

Returns & Refunds

Due to the nature of our products, all sales are final. 

Damaged or Incorrect Orders

If your order arrives damaged or there is an issue with your product, please contact us at hello@khemistryfoods.com within 48 hours of delivery.

To help us review your request, please include:

• 
  Your order number
  
• 
  A clear description of the issue
  
• 
  A photo of the damaged or affected product
  
• 
  Any relevant photos of the packaging, if applicable
  

We review product issues on a case-by-case basis. If your request is approved, we will determine the appropriate resolution, which may include a replacement or refund.

Contact Us

If you have any questions about your order, shipping, or a product issue, please contact us at:

hello@khemistryfoods.com

We’re happy to help!